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The need for a billing assistant, the ALA conference and our 4th anniversary

Thank you for your continued trust in us and your staffer(s). Following our efforts to give you, our client, greater value, we present the third installment of “The Three Things”. As you may know by now, these are the monthly three most important items that I believe are emerging and/or relevant regarding staffing, international staffing, hiring, etc. This month, we will focus on the need for a billing assistant, the ALA conference and our 4th anniversary.

1. Why You Need a Full-Time Billing Assistant

I still cannot explain why, but many lawyers’ least favorite thing in the world is to process and send invoices. For many of us, it’s the way we get paid, and we’d rather [figuratively] gouge our eyes out than run invoices and send them. It has always been my least favorite task, and one of the first things I delegated many moons ago; about a year or so into starting my law firm, on Saturdays when no one was around, I would meet my very part-time billing assistant to process invoices and get them sent out. This isn’t a how-to manual, so let’s just say there’s more to batch billing and hitting the send button. 

There is an art to creating invoices that clients want to pay, and taking the time to do it right is daunting. So, if you’re like me, and most of you are, you avoid sending invoices and find excuses to do other things… [literally] not getting paid because you won’t send the bill. The solution: Hire a full-time billing clerk/assistant to handle this crucial but annoying task. Systematize the billing every week, create templates, then have your full-time billing clerk get the job done. It won’t be perfect, especially at first. But you’ll get better, each time. Done is better than perfect. After all, how you do one thing is how you do everything, so what does inconsistent billing say about your firm?

2. ALA Conference – We Have Extra Tickets!

If you are going to the ALA Conference in Kissimmee, Florida from May 15th – 18th, (event link here) and you need extra tickets, OR, if you would like to go to the conference, we have tickets! No strings attached, just say really nice things about us when you’re there 😊. Non-member pricing is $2,199, so we’d love to save you a chunk of change and to hang out with you a bit as well. If interested, please let us know right away.

3. Video Testimonials and Our 4th Anniversary!

It’s hard for us to believe, but we didn’t officially open our doors for business until July of 2018, almost four short years ago. Together, we have changed over 600 lives around the world by finding them amazing, stable workplaces. We’re going to celebrate our anniversary in early July, and we have a small ask: Would you please take a quick video with your phone (horizontally) and give a shout out to your Staffer(s)? The video can be very short. You can simply say how great it is to work with your Staffer, they kick butt, help you with x, y and z, etc. We’ll be compiling the clips and making a cool anniversary montage, so we’d love to have you in it!

We hope you find this information useful and beneficial. See you next month with three other “things” specifically designed for you!

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