Receptionist
Hire a Virtual Receptionist from
$2145*
/month
* Extra $150 for vetted English/Spanish
What Is a Receptionist?
A Receptionist is the first point of contact for your law firm, ensuring every caller and email is greeted with professionalism and care.
With your training, they will be able to learn all of the law firm’s procedures and policies and communicate effectively with anyone who contacts the business via phone or email.
They will also send prospective clients in the right direction, prequalifying them before they meet with your Intake Specialist.
Additionally, the Receptionist can handle the team’s basic logistics, such as booking flights, calling event venues, and more.
Why Hire a Receptionist for Your Law Firm?
- Manage communication efficiently
- Don’t miss any important call
- Get a welcoming voice for your business
What Tasks Can You Delegate?
A Get Staffed Up Receptionist can:
- Manage communication
- Offer guidance to clients, prospects, and vendors
- Transfer calls to the right person in the organization
- Answer questions via email or phone
- Sort emails and craft replies
- Coordinate onsite / online events
- Book flights and make reservations
- Follow up with attendees via message, email, and phone calls
- Make sure all event details are covered
- Set up the agenda
- Schedule calls and virtual meetings
- Organize calendars by categories
- Follow up with clients and team members involved in meetings
- Send reminders
Download the Receptionist Job Description
Virtual Assistant vs. In-House Assistant
| Feature | GSU's Receptionist | In-House Assistant |
|---|---|---|
| Monthly Cost | Starting from $2145 | $3000+ |
| Pre-Screened and Vetted | ||
| Ongoing Support Included | ||
| Continuous Training and Development | ||
| Free Replacement Guarantee | ||
| Payroll & Taxes Managed by Get Staffed Up | ||
| Access to a Larger Talent Pool | ||
| Employee Recruitment Fees | ||
| Office Space Required |
A Virtual Assistant
who helps your firm grow
College Degreed
Screened and degree-verified before placement.
Dedicated
Assigned to your firm alone, on your schedule.
Full-time
Committed to 40 hours every week. Why full-time only?
Remote
Working alongside you from Latin America or South Africa.
Continuously Developed
Sharpening skills through monthly peer forums.
View programs →
Frequently asked questions
What does a virtual receptionist do for a law firm?
A Get Staffed Up virtual receptionist is the first point of contact for your firm. They answer and route calls, manage inboxes, schedule calls and meetings, organize calendars, follow up with clients and prospects, and prequalify callers before they reach your intake specialist. They also handle firm logistics such as booking travel, coordinating events, preparing meeting agendas, and sending reminders.
How much does a virtual receptionist cost for a law firm?
A GSU virtual receptionist costs $2,145 per month, flat, plus $150 per month for a vetted bilingual English/Spanish receptionist. That covers a full-time hire at 40 hours per week. Recruiting, payroll, and taxes are handled by us, and there is no separate placement fee.
Do your virtual receptionists speak Spanish?
Yes. GSU offers bilingual English/Spanish receptionists for an additional $150 per month, and language fluency is verified during vetting rather than self-reported. Every prospect and client calling your firm will reach a receptionist who can easily communicate in either language.
What is the difference between a virtual receptionist and an intake specialist?
A receptionist is the first point of contact and prequalifies callers. An intake specialist screens out unqualified prospects and runs the conversion conversation with qualified prospects, gathering case details and moving them toward signing. Most law firms hire a receptionist first and add intake as call volume grows. See the Intake Specialist role.
Is a virtual receptionist the same as an executive assistant?
No, though the work overlaps. A receptionist focuses on phone lines and sits at the front line of your law firm: answering, routing, prequalifying, and following up. An executive assistant is built around you, managing your calendar, correspondence, and priorities. Firms that hire both typically find the receptionist frees the executive assistant from phone duty. See the Executive Assistant role.
Will my virtual receptionist use my phone system and case management software?
Yes. Your receptionist works inside the systems your firm already uses.
How are candidates vetted, and are they trained in legal software?
GSU hires the top 1% from more than 2,000 weekly applications. Every candidate is college-degreed, English-fluent, and screened before placement. Training happens through our Staffer Development Programs during the first quarter after placement. Development continues after that through monthly Mastermind Forums, where GSU receptionists at other firms share what’s working. See the development programs.
How long does hiring take, and how much of my time does onboarding need?
Hiring through GSU can take 2 to 3 weeks, depending on your hiring needs. Onboarding is where your investment goes. The firms that get the most from a receptionist put real hours into the first weeks: your procedures, your scripts, your calendar rules, and how you want to handle your VIP clients. After that, your GSU Account Manager handles ongoing support and escalation.
Is there a long-term contract, and who handles payroll and taxes?
Agreements are flexible and month-to-month. Get Staffed Up handles recruiting, payroll, and taxes so that your firm doesn’t need to manage international payroll or HR operations of an employee in another country.
Can I hire a virtual receptionist part-time?
No. Get Staffed Up places full-time virtual receptionists only, at 40 hours per week. A part-time receptionist leaves part of your phone lines uncovered, which means missed calls still decide whether a prospective client hires your firm.
Should I use an AI answering service instead?
It depends on your call volume and your practice area. An AI answering service is less expensive at low volume and answers around the clock, but a dedicated receptionist wins on calls that need judgment. A receptionist can perform follow-up calls, advanced scheduling, and inbox management that a call-handling service can’t. Virtual receptionist vs. AI answering service, compared in detail.
Running your firm shouldn't mean running everything
A full-time Receptionist from $2145/month takes the admin off your plate. We handle recruiting, vetting, onboarding, and HR, so you can practice law.
