Welcome back to Candid Convos! The show where amazing business leaders and law firm owners share their insights and experiences with our host, Joe Bravo (GSU’s Senior Community Coordinator). In this episode, we welcome our incredible guest, Kayla Grayson, Chief Operating Officer at Viles & Beckman LLC. Dedicated to uplifting and empowering those around her, she fosters an environment where growth, development, and personal fulfillment flourish. Learn more about Kayla and how she seeks ways to improve, innovate, and create positive change in both professional and personal realms, with the help of Virtual Assistants.
Cultivating a Culture of Excellence
Thanks to her military experience, Kayla is a Leadership and Legal Administration expert who brings her knowledge to the “civilian” world, helping clients scale their firms and build the law firm of their dreams. Leadership has always been Kayla’s passion and the transition between the military world and the law practice world allowed her to leverage and better connect with her clients.
“True leadership, for me, extends beyond achieving goals and driving results—it lies in inspiring, motivating, and uplifting others to reach their full potential.”
Incorporating elements of the U.S. Navy SEALS into the legal world pushed forward Kayla’s leadership growth path tenfold. Building a strong camaraderie and nurturing a culture of excellence became an integral part of building her own law firm and distinguishing herself from the competition.
Dominate Offshore Leadership
Kayla’s work in the firm was fully virtual before the pandemic hit in 2020, she already led the firm from a different state. The transition for her was seamless, but her focus shifted toward helping her teammates who were struggling with the virtual migration and setting an example of how to attack their tasks effectively. Once again, she empowers her employees with impactful leadership.
“Virtual Legal Assistants that came to work with us really embodied our core values and that made the onboarding process much smoother.”
Virtual Assistants were integrated into her practice, allocating them to different case managers within Kayla’s firm. In less than two weeks, the feedback Kayla received from her managers was astonishing, everyone loved working with a VA. Delegating different tasks allowed her legal team to focus on the crucial aspects of the business, which led to greater productivity and profitability.
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