We’re so excited to share with you our newest episode of Candid Convos; where we discuss virtual staffing in the new remote economy with a lawyer, or business owner, who utilizes virtual staff. This time, our featured guest is Douglas Rohan. An attorney, and founder of Rohan Law PC, based in Atlanta, Georgia. At Rohan Law, PC they focus on personal injury and wrongful death, criminal cases, traffic tickets, DUI, and worker’s compensation claims.
In this episode, Douglas and Alina discuss the positive impact a virtual assistant has had on his law firm. At Rohan Law, they were looking for a professional and bilingual assistant, who could communicate clearly with firm members, as well as their clients, who are mostly Spanish speakers. Thus, GetStaffedUp paired them with Frida. She is a professional based in Mexico City, who is bilingual and who has excelled at her position as a virtual assistant.
Delegating daily tasks
Furthermore, Douglas describes some of Frida’s daily tasks. These range from new cases to the administrative side of cases. Some of her tasks include back-office communication, filling entry of appearance with the court, and notifying that Rohan Law represents the clients. In addition, she adds court day in the internal calendar and makes sure there are no conflicts with existing court bookings.
Douglas happily shared with Alina that his virtual assistant is very proactive and detailed oriented. As a result, her role has expanded within the firm. Some of her extended tasks include handling referrals, sales, and customer service.
Lastly, the resources and tips shared on our website have helped Douglas create a successful business culture with an offshore member.
How to contact Douglas Rohan
Official website: http://www.rohanlawpc.com/index.html
Watch our Candid Convos featuring Steve Fretzin here:
“To say that we are satisfied with this remote network and remote assistance would be a gross understatement” – Douglas Rohan
“She literally is printing money for the office because every time she finds somebody that could have been sent away she brings them back to the funnel so we can handle that case” – Douglas Rohan
For more information, contact GetStaffedUp HERE.