We’re so excited to share with you our newest episode of Candid Convos, where we discuss virtual staffing in the new remote economy with a lawyer or other business owners who utilize virtual staff. This time, our featured guest is Kristen David, owner and founder of Upleveling Your Business, dedicated to helping busy business owners learn how to run thriving, profitable businesses. We don’t always interview clients, yet in today’s episode our guest is also one of our happy Get Staffed Up clients, a special mentor and a long time friend.
In this episode, Brett and Kristen discuss her experience working with virtual staff. They talked about the law firm she sold in the past and how, even back then, she took the time to write policies and procedures, so that her staff would be able to operate while she was gone. Then, she started working with lawyers, helping them learn how to run their business. However, she has now branched out to all kinds of business owners. They both agree that every business needs a great staff that helps get things done and get things off the plate of the owner.
They had pretty cool insights on how to work with virtual assistants (VA) and what kinds of tasks you can delegate to them. For example, they can help build up your systems’ manually. It is important to onboard your VA and be clear on what you want: instructions and deadlines. People worry that they’re not gonna have enough things to give to their assistants, but it’s amazing how a little planning can go a long way to help your VA be productive.
What does Kristen say about her GSU virtual assistants?
“The first person I brought in was my executive assistant. I needed a virtual executive assistant to work on my email, calendar, following up, etc. I wanted them to ask early in the week ‘Do you have everything ready for this meeting? Do I need to remind anybody? What do you need me to prep?’; just helping manage me. It was important that they could take a lot of minor tasks off my plate, like following up with other team members just to make sure tasks were done and delivered on time. I wouldn’t be able to have the life I have right now without Marcela. I mean, she is incredible and every morning it feels good to get on the phone with her and delegate five or six things off my plate and know that she is going to handle it with great success.”
“Our second assistant is named Gaby. She’s from Colombia and truly awesome. She works in customer service, managing people in multiple groups. She is the dynamic assistant for all of our coaches. Her position basically consists of managing and helping all the coaches, and also working alongside our client happiness coordinator, which is such an integral part to us for having raving fans and always trying to wow and give an amazing experience to our clients. So, Gaby is there to just kind of step in to help and follow up.”
How to contact Kristen David:
LinkedIn: https://www.linkedin.com/in/kristendavid/ or https://www.linkedin.com/company/the-kristen-david/
Watch our Candid Convos featuring Kristen David here:
“There are so many things we want to do and we think we can spend 10 more minutes doing that and the problem is there comes a point when there’s just not enough time. So, you will forever implode your own business if you don’t let go and you don’t let other people help you get it done.” — Kristen David
“Every business needs a great staff that helps get things done and get things off the plate of the owner.” — Kristen David
“I tend to tell people to think about where they are going to be 2 to 3 months from now. If there’s even a question in their mind that they’ll need a person, the answer’s yes! Go ahead and start hiring. Don’t wait until you wake up one morning and be like ‘I need somebody!’.” — Kristen David
For more information, contact Get Staffed Up HERE.