Testimonials

Our first hire with Get Staffed Up was our receptionist. I had actually had experience with a receptionist who lived in a different part of the United States and worked virtually for us. So I knew that it was possible. And then as I learned about virtual assistants, I thought, okay, this could be the best fit.

So we looked around. We did hire a different virtual assistant through GSU that did not work out and we figured that out within the first couple of weeks. I think what was helpful with that is we learned what we need and what we don't need. We realized we really need somebody who's more mature, who's very good on the phones with our clients who tend to be elderly. They tend to have a lot of needs; they need a lot of patience.

Going through the process with the last person who didn't work helped us to realize that. So it wasn't a loss, I think. But then we started hiring for the receptionist position and we interviewed one woman who was just — she smiled the entire time and she was so kind and patient. We're like, this is who we need.

And she's still with us a few years later and just doing great.

— Ellen Cookman, Cookman Law

You’re going to be my director of marketing, so go.” And she was like, “Okay.” And she rose up to the occasion. She didn’t become — she learned really fast, but her skills were there. She is naturally really, really, really smart and she has a drive. So she became my right hand immediately.

At that time I had a fractional CEO and a fractional CMO. With the CEO, it was just me — we’re talking about the business plan. With the CMO, I started bringing her in, and very soon she and the CMO are talking about stuff and I’m like, “I don’t even know what’s happening right now.” This is early on. This is like she’s been with me for five months. She’s a virtual assistant. She wasn’t hired to be a manager. She didn’t technically have the experience, but she ramped up so fast.

— Vlad Portnoy, Law Offices of Vlad Portnoy, P. C.

My staffer has been very helpful to me in my practice which is complex and without organization could be chaotic because it's litigation. Because she has shown such high-level organization skills and ability to follow direction, I've been able to incorporate her into not just basic executive assistant stuff to help me personally, but to work in the case management system. So she's actually in my case management platform — she files things, she calendars things — and I've given her a really high level of responsibility based on her proven skills in organization.

— Amy Ramsey, Advantage Advocates

"I had to call at 8:30 this morning and she's not even supposed to start until 8:30, and I got a WhatsApp from her at 8:15 going, ""You have a call at 8:30 — are you ready?"" So she's super on top of things. She's very organized; that's just her nature, which works really well for us. We would say to her, ""Okay, we got these notices from the court,"" I'd scan them, I'd email them over to her, and they'd be set up on the calendar. The contact information — she was establishing relationships with adversaries' offices, judges' chambers, just getting everything organized right away.

And then the minute we got the phone system issue solved, it was amazing. Because one of the problems with running a small firm is you're stopping to answer the phone all the time, and having her be our first line of contact has been wonderful. She's great with the clients — even the really neurotic ones that have to be talked off the ledge, which is like all of family law. But we're also not being interrupted."

— Katherine Richardson, Richardson & Richardson

Bry is invaluable to our firm. When we first brought her in she was a receptionist and basically just answered the phones and pitched in anywhere else that she might have been needed. But we actually went ahead and made her an intake coordinator. So she is actually now handling all of our case evaluations for any incoming clients, and she manages our consultation scheduling after the case evaluation has been done — in addition to, again, still covering for the receptionist when needed or assisting the office manager with certain things. She's also a certified translator, so that comes in really handy.

— Vanessa Vasquez, Vasquez De Lara Group

I feel like talent and people who are able to do great work are in such high demand right now that oftentimes you can't fill the roles you're looking for. For our company, for example, we often struggle to find people to qualify for the roles — whether that be something specific to marketing or specific to administration, there's always a role in your company that you're looking to hire and that you struggle to find locally or quickly. So I find virtual assistance companies like yours, like many others that we work with, they are in high demand because they provide talent to people wherever they need it, whenever they need it.

— Curtis Davey, NiceJob