Job Description of a Client Happiness Coordinator

Besides practicing law, you also need to be centered on getting new leads and, most importantly, nurturing the relationship with new and existing clients to bring satisfaction, improve their experience, and turn them into ambassadors of your service.

A Client Happiness Coordinator’s role is to execute all of the tasks related to building a strong bond with your clients, listening to their needs, and gathering all the data that will help you, as a lawyer, implement a more customer-centric approach to the services you provide.