Besides practicing law, you also need to be centered on getting new leads and, most importantly, nurturing the relationship with new and existing clients to bring satisfaction, improve their experience, and turn them into ambassadors of your service.
A Client Happiness Coordinator’s role is to execute all of the tasks related to building a strong bond with your clients, listening to their needs, and gathering all the data that will help you, as a lawyer, implement a more customer-centric approach to the services you provide.
Download our FREE resource and discover:
👉 The mission of the Client Happiness Coordinator in the law firm.
👉 Key skills and character traits.
👉 Top tasks they perform.
We were founded by two lawyers who thought that running a law firm should be insanely joyful (we’re changing lives, after all) – but didn’t find that joy until their teams were sufficiently large enough so that the lawyers only focused on what was important to them.
We staff your law firm with incredible, offshore, full-time Virtual Assistants.